Why are rules so important? Because in the absence of rules, people make up their own.
Here are the rules we play by:
1. Be willing to support our purposes, games, rules and goals.
2. Speak supportively.
3. Acknowledge whatever is being communicated as true for the speaker at that moment.
4. Complete your agreements:
a) Make only agreements that you are willing and intend to keep.
b) Communicate any potential broken agreement at the first appropriate time.
c) Clear up any broken agreement at the first appropriate opportunity.
5. If a problem arises, first look to the system for corrections and then communicate your solution to the person who can do something about it.
6. Be effective and efficient (Optimize every event … more with less).
7. Have the willingness to win and to allow others to win (win/win).
8. Focus on what works.
9. When in doubt, check your intuition.
10. Be responsible – no lay blame or justification.
11. Hold the person “innocent” until proven “guilty”.
12. If an upset lasts longer than 50 minutes, the upset party(s) to seek support, from a neutral third party.